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Terms of Use
The terms on which you may use the Rapid Diagnostics website, including what an appointment request does and does not mean.
Last updated: January 10, 2025
1. Purpose of this website
This website provides information about the diagnostic imaging and clinical laboratory services offered by Rapid Diagnostics, and allows you to request an appointment or contact us. By using the site you accept these terms. If you do not accept them, please do not use the site.
2. Acceptable use
You agree to use this website lawfully and not to: interfere with its operation or security; attempt to gain unauthorised access to any part of it; submit false information or another person’s details without their authority; use automated systems to extract content; or use the site in a way that could damage or disrupt it for others.
3. Medical information disclaimer
Content on this website is general information about our services. It is not medical advice, and it is not a substitute for consultation with a qualified healthcare professional who knows your circumstances.
Do not use this website to self-diagnose, and do not delay seeking medical advice because of something you have read here. Which test is appropriate for you is a clinical decision.
This website, our booking routes and our WhatsApp service are not intended for emergency medical care. If you need urgent care, go to your nearest emergency department or contact your local emergency service.
4. No doctor-patient relationship
Browsing this website, submitting a form or messaging us does not by itself create a doctor-patient relationship. Such a relationship arises when you attend for a service and are assessed by our clinical team.
5. Appointment requests
Submitting an appointment request does not automatically confirm the appointment. A request is an enquiry. Rapid Diagnostics will contact you to confirm the appointment, agree a time, and provide any preparation instructions.
Please provide accurate contact details, since we rely on them to reach you. We may need to propose a different time depending on availability or on the preparation a particular test requires.
6. Results and turnaround
Turnaround times described on this website are typical, not guaranteed, and vary by test. Some specialised examinations take longer. We will tell you what to expect for your particular test.
7. Intellectual property
The content of this website, including text, images, graphics, the Rapid Diagnostics name and logo, and the arrangement of the site, is owned by or licensed to Rapid Diagnostics and is protected by applicable intellectual property law. You may view and print content for your own personal, non-commercial use. Any other use requires our prior written permission.
8. External links
This website may link to other websites and services we do not control. Those links are provided for convenience. We are not responsible for the content, accuracy or practices of any external site, and a link does not imply endorsement.
9. Website availability
We aim to keep this website available, but we do not guarantee uninterrupted access. The site may be unavailable during maintenance or for reasons outside our control, and we may change or withdraw any part of it without notice.
10. Liability
To the fullest extent permitted by law, Rapid Diagnostics is not liable for loss arising from your use of, or inability to use, this website, or from reliance on its general information content. Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited.
11. Changes to these terms
We may amend these terms from time to time. The revision date appears at the top of this page, and continued use of the website after a change means you accept the amended terms.
12. Governing law
These terms are governed by the laws of the Federal Republic of Nigeria, and disputes are subject to the jurisdiction of the Nigerian courts.
13. Contact
Questions about these terms can be sent to admin@rapiddiagnostics.ng, or by telephone to either of our centres. Full details are on our contact page.