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Patient Feedback

Your experience helps us improve.

Tell us how your visit went. Feedback is read by our Management and used to improve the service. It is not published on this website.

Choose your centre

Which centre did you visit?

Select the centre you attended and the feedback form below will open with it already chosen.

Abuja

3rd Avenue, by 34 Crescent, Gwarinpa, FCT, Abuja

Give feedback for Abuja

Lagos

7 Ologun Agbaje Street, Victoria Island, Lagos

Give feedback for Lagos

Share your feedback.

Four short steps. Please do not include medical records, test results, diagnoses or other sensitive health information.

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Your visit - Step 1 of 4

Which Rapid Diagnostics location did you visit? *

Abuja
Lagos

Which service did you receive? *

Please specify the service

How did you access our service?

Appointment booked through the website
Phone booking
WhatsApp booking
Walk-in
Other

How would you rate your overall experience? *

5 - Excellent
4 - Good
3 - Average
2 - Poor
1 - Very Poor

Ease of booking or registration

Staff professionalism and courtesy

Clarity of instructions

Waiting time

Cleanliness and comfort

Overall service experience

How satisfied were you with the result collection or delivery process?

Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
Not applicable / I have not received my result yet

How likely are you to recommend Rapid Diagnostics to family or friends?

Very likely
Likely
Not sure
Unlikely
Very unlikely

What did we do well during your visit?

Optional.

What could we do better?

Optional.

Is there anything else you would like us to know?

Optional.

May a member of our team contact you about your feedback? *

Yes
No

If yes, please add an email address or phone number below.

Full name *

First

Last

Leave blank if you prefer to stay anonymous

Email

Email

Confirm Email

Phone number

May Rapid Diagnostics use your feedback as a testimonial?

Yes, you may use my feedback together with my first name.
Yes, you may use my feedback anonymously.
No, please keep my feedback private.

Selecting yes gives Rapid Diagnostics permission to reproduce or publish the comments you submitted for marketing or communication purposes. Your medical or diagnostic information will not be published through this permission.

Consent to process feedback *

I consent to Rapid Diagnostics collecting and using the information submitted in this form to review my feedback, improve its services, and respond to me where I have requested follow-up. I understand that I should not submit medical records, test results, diagnoses or other sensitive health information through this feedback form.

Comment

A centre of excellence for advanced medical imaging and clinical laboratory services, supporting accurate diagnosis, treatment monitoring and preventive care in Abuja and Lagos.

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