Rapid Diagnostics

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Frequently Asked Questions

Booking, preparation, results.

If your question is not answered here, our team is available 24 hours a day at both centres.

Most results are ready within 24 to 48 hours. Urgent cases can be expedited through our express service. Turnaround varies by test, some specialised studies take longer, and we will tell you what to expect for your particular test when you book.

Walk-ins are welcome at both centres. Appointments are advised for specialised tests, as these may require preparation or a specific time slot. Booking ahead also means we can send your preparation instructions in advance.

We use advanced equipment and strict quality-control processes throughout the laboratory, with imaging reported by consultant specialists.

Some tests require fasting, and others require different preparation such as a full bladder or avoiding certain products on the day. We provide instructions specific to your test beforehand, so you do not need to guess.

Yes. Results can be delivered by email or via WhatsApp where appropriate. You can also collect a printed report in person at either centre.

Four ways: complete the booking form on this website, call either centre directly, message us on WhatsApp, or walk in. Submitting the form sends us a request. A member of our team will then contact you to confirm the appointment.

We have two centres: 3rd Avenue by 34 Crescent, Gwarinpa, Abuja; and 7 Ologun Agbaje Street, Victoria Island, Lagos. Both are open 24 hours.

Bring your doctor’s request form if you have one, as it tells us exactly which examination has been requested. If you do not have a referral, speak with our team and we will advise what is appropriate.

A form of identification, your doctor’s request form if you have one, any previous scans or results relevant to the examination, and a list of medication you are currently taking.

Yes. MRI is an active service. Because the scanner uses a strong magnetic field, tell us in advance about any implanted metal or electronic device, previous surgery involving metal, or if you may be pregnant.

No. This website, our booking form and our WhatsApp service are not intended for emergency medical care. If you need urgent care, go to your nearest emergency department or contact your local emergency service.

Still have a question?

Our team is available 24 hours a day.

Call either centre, message us on WhatsApp, or send a booking request and we will be in touch.

Book a test

Ready when you are.

Send a request and our team will contact you to confirm your appointment, preparation and timing.

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